Terms of Service
These terms govern your use of FloorDesign.ai and outline the rights and responsibilities of both users and our service.
Agreement Overview
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and FloorDesign.ai ("Company," "we," "us," or "our") regarding your use of our AI-powered floor design platform and related services (collectively, the "Service").
By accessing, using, or registering for our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.
1. Service Description
FloorDesign.ai provides an AI-powered platform that enables users to create, modify, and generate interior floor designs through various input methods including text descriptions and image uploads.
Our Service Includes:
- AI-powered floor design generation from text prompts
- Image-to-design transformation capabilities
- Multiple design style options and customization tools
- High-resolution design downloads and exports
- Design history and project management features
- Customer support and technical assistance
Service Availability: We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance and updates may temporarily affect availability.
2. User Accounts & Registration
Account Requirements
- You must be at least 13 years old to create an account
- You must provide accurate and complete registration information
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
Account Responsibilities
- Keep your account information current and accurate
- Use strong passwords and enable two-factor authentication when available
- Do not share your account with others or allow unauthorized access
- Report any security concerns or suspicious activity immediately
Account Termination: You may delete your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms.
3. Acceptable Use Policy
Permitted Uses
- Create floor designs for personal, commercial, or professional use
- Upload images you own or have permission to use
- Share generated designs with clients, contractors, or collaborators
- Use designs for marketing materials, portfolios, and presentations
- Modify and customize generated designs to meet your needs
Prohibited Uses
- Upload copyrighted images without proper authorization
- Generate designs containing illegal, harmful, or offensive content
- Attempt to reverse engineer or replicate our AI technology
- Use automated tools to access our Service without permission
- Violate any applicable laws or regulations
- Interfere with or disrupt our Service or servers
- Create accounts using false or misleading information
- Resell or redistribute our Service without authorization
Violation Consequences
Violations may result in account suspension, termination, or legal action. We reserve the right to remove content and restrict access without prior notice.
4. Content Safety & Moderation Requirements
IMPORTANT: FloorDesign.ai strictly prohibits the generation, upload, or distribution of any NSFW (Not Safe For Work) or adult content.
Explicit Prohibition of NSFW Content
Our platform explicitly prohibits the creation, generation, or distribution of any content that is sexually explicit, nude, or sexually suggestive. This includes, but is not limited to:
- Sexually explicit imagery or content of any kind
- Nudity or partial nudity
- Sexually suggestive poses, gestures, or imagery
- Content depicting undressing, twerking, or provocative behavior
- Any content intended to be pornographic, erotic, or titillating
- Content that sexualizes individuals, characters, or scenarios
- Any other NSFW (Not Safe For Work) content
Mandatory Content Filters
Our platform implements robust AI-powered content moderation systems with mandatory NSFW content filters. These filters:
- Automatically detect and block attempts to generate prohibited content
- Cannot be bypassed, disabled, or circumvented by users
- Are continuously updated to prevent emerging threats
- Apply to all user inputs including text prompts and uploaded images
Enforcement Actions
Any violation of this Content Safety Policy will result in immediate action, including:
- Immediate removal of violating content
- Instant account suspension or permanent termination without warning
- Forfeiture of any paid credits, subscriptions, or fees
- Reporting to relevant law enforcement authorities where required
- Potential legal action for severe or repeated violations
5. Intellectual Property Rights
Your Content
- You retain ownership of images and content you upload to our Service
- You grant us a license to use your content to provide and improve our Service
- You represent that you have the right to upload and use all submitted content
- You are responsible for ensuring your content doesn't infringe third-party rights
Generated Designs
- You own the designs generated through our Service for your specific inputs
- Generated designs are provided under a commercial use license
- You may use, modify, and distribute generated designs without restriction
- We retain the right to use anonymized design data to improve our AI models
Our Technology
- FloorDesign.ai and our AI technology are protected by intellectual property laws
- You may not copy, modify, or create derivative works of our platform
- Our trademarks, logos, and brand elements remain our exclusive property
- Any feedback you provide may be used to improve our Service without compensation
6. Payment Terms & Billing
Free Services
We offer free access to basic floor design generation with certain limitations:
- Limited number of free generations per month
- Standard resolution downloads
- Basic design styles and customization options
Premium Services
Paid plans include additional features and benefits:
- Unlimited design generations
- High-resolution and commercial-quality downloads
- Advanced design styles and customization tools
- Priority customer support
- API access and integrations
Billing & Payments
- Subscription fees are billed in advance on a monthly or annual basis
- All payments are processed securely through third-party payment providers
- Prices are subject to change with 30 days' notice to existing subscribers
- Failed payments may result in service suspension until resolved
- Refunds are provided in accordance with our refund policy
Refund Policy
We offer a 30-day money-back guarantee for new subscribers. Refund requests must be submitted within 30 days of initial payment. Refunds are not available for usage-based charges or after significant service usage.
7. Service Availability & Modifications
Service Uptime
We strive to maintain high service availability but cannot guarantee uninterrupted access. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect service availability.
Service Modifications
We reserve the right to:
- Modify, update, or discontinue features of our Service
- Change pricing, plans, or service offerings with appropriate notice
- Implement new terms or policies as needed
- Suspend or terminate the Service in extreme circumstances
User Notifications
We will provide reasonable notice of significant changes through email, in-app notifications, or updates to our website. Continued use of the Service after changes constitutes acceptance of the modifications.
8. Disclaimers & Limitations
Service Disclaimer
Our Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that generated designs will meet your specific requirements or be suitable for any particular purpose.
AI-Generated Content
- AI-generated designs are created using machine learning algorithms and may not always be accurate or suitable
- Generated designs should be reviewed by qualified professionals before implementation
- We are not responsible for structural, safety, or building code compliance issues
- Users should verify all design elements with appropriate experts and authorities
Limitation of Liability
To the maximum extent permitted by law, FloorDesign.ai shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from use of generated designs
- Service interruptions or technical failures
- Third-party actions or content
9. Governing Law & Dispute Resolution
Applicable Law
These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
Dispute Resolution
We encourage users to contact us directly to resolve any disputes. For formal disputes:
- Disputes will be resolved through binding arbitration
- Arbitration will be conducted under the rules of the American Arbitration Association
- Each party will bear their own costs and attorney fees
- Class action lawsuits are waived by using our Service
Jurisdiction
Any legal proceedings not subject to arbitration will be conducted in the state and federal courts located in Delaware, and you consent to the jurisdiction of such courts.
10. Contact Information & Updates
Contact Us
For questions about these Terms or our Service, please contact us:
Terms Updates
We may update these Terms periodically. Material changes will be communicated through email notifications, in-app messages, or prominent website notices. The "Last Updated" date indicates when the most recent changes were made.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.